Surviving the Dreaded Conference Call

Wednesday, 26 February 2014 | by Pat's Picks

It’s one of the worst parts of office life for many, the conference call. The Wall Street Journal says conference calls are rife with abuses, from the interrupter to the person who zones out to the one who forgets to hit mute as they take care of their kids. The Journal has some tips from experts on improving conference calls, from setting a firm agenda to encouraging all participants to speak up by asking questions and listening more.

SOURCE: Wall Street Journal