Soccer Fans Irate Over Ticketmaster Price Mix Up

Wednesday, 02 February 2011 | by Pat's Picks

“This is not the kind of e-mail we like to send,” is how Ticketmaster chose to begin a message informing customers who’d bought tickets for an upcoming soccer match between the US and Paraguay that they owed about double what they were initially charged says the Tennessean this morning.

The paper says the ticketing giant proved to be less than masterful at public relations, infuriating fans who’d bought tickets in the $20 to $30 range by asking them to shell out almost double the initial price they were charged in order to keep their seats. Says one irate fan: “If I quote someone a price on something and they accept the terms and pay me, I’m never entitled to go back and ask for more money.”